Eyemimo
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NEW ARRIVAL 2014
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Shipping & Returns

Processing Time
We process orders within 1 - 3 business days (we operate our business Monday through Friday). Please note that processing time does not include shipping time.

Refused Shipments
If our shipment is refused or fails to be accepted for any reason, there will be a 20% restocking fee plus shipping charge.

Back Orders/Out of Stock
JAK & SWEETIE keeps a good amount of inventory. However, in a rare occassion, we might have some products that are "out-of-stock" due to shipment delay from either carrier or supplier. If that happens after you place your order, we will refund in the same way you pay.

Tracking/Delivery Confirmation
We e-mail the Delivery Confirmation Number once we make a shipment.

Shipping & Handling

1. United States
2. Canada
3. International

    For United States Orders:

Merchandise SubTotal

United States
S & H Charge

Shipping Method
Include Delivery Confirmation

Estimated
Delivery Time

$100.00 - $199.99 $12.99 Standard Mail 4 - 7 business days
$200.00 - $300.00 $13.99 Standard Mail 4 - 7 business days
over $300.00 $14.99 Standard Mail 4 - 7 business days

    For Canada Orders:

Merchandise SubTotal

United States
S & H Charge

Shipping Method
Include Delivery Confirmation

Estimated
Delivery Time

$100.00 - $163.99 $40.00 International Express Mail 1 - 2 weeks
$164.00 - $273.99 $43.00 International Express Mail 1 - 2 weeks
$274.00 - $599.99 $45.00 International Express Mail 1 - 2 weeks
$600.00 - $999.99 $56.00 International Express Mail 1 - 2 weeks
over $1,000.00* $90.00 International Express Mail 1 - 2 weeks

* There will be extra charge if order is heavily over the limit.

  For International Orders:

Merchandise SubTotal

S & H Charge

Shipping Method

Estimated
Delivery Time
(exclude any delays from custom)

$100.00 - $163.99 $47.00 International Express Mail 1 - 2 weeks
$164.00 - $273.99 $51.00 International Express Mail 1 - 2 weeks
$274.00 - $599.99 $55.00 International Express Mail 1 - 2 weeks
$600.00 - $999.99 $65.00 International Express Mail 1 - 2 weeks
$1,000.00 - $1,499.99 $80.00 International Express Mail 1 - 2 weeks
$1,500.00 - $1,999.99 $95.00 International Express Mail 1 - 2 weeks
$2,000.00 - $2,499.99 $110.00 International Express Mail 1 - 2 weeks
$2,500.00 - $2,999.99 $125.00 International Express Mail 1 - 2 weeks
$3,000.00 - $3,499.99 $140.00 International Express Mail 1 - 2 weeks
$3,500.00 - $3,999.99 $155.00 International Express Mail 1 - 2 weeks
$4,000.00 - $4,499.99 $170.00 International Express Mail 1 - 2 weeks
over $4,500.00* $195.00 International Express Mail 1 - 2 weeks

* There will be extra charge if order is heavily over the limit.


Return and Exchange Policy


We refund and exchange 100% minus the shipping & handling for any unopened and unused products within 30 days of receipt date. Please note, if you receive a FREE SHIPPING, we will deduct the actual postage cost that is used to send to you from your refund. If you choose to exchange, the second round that we need to ship to you will be charged with S&H as listed above or actual postage if your exchange fall into FREE SHIPPING. Before you ship the product back to us, please e-mail us at: service at eyemimo dot com to get the Return Authorization Number (RA#). Please indicate order # and name of your business.

ADDITIONAL INFO:
Please send your package with RA# written outside the package with prepaid, insured, traceable method to ensure a safe and documented delivery to:

JAK & SWEETIE LLC
d.b.a. EYEMIMO.com
RA# ................
715 El Camino Real Suite 205
San Bruno, CA 94066
UNITED STATES

Please allow up to two billing cycles for a refund to appear on your credit card statement.

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